Bill and Patrick with two great IN DOR staff members.
The Indiana DOR has made Best-In-Class Customer Service one of its highest objectives and has been recognized as a national leader. A key initiative is getting quick, actionable feedback from Hoosier taxpayers. We are pleased that the Indiana DOR is using BoxScore to hear from the many hundreds of folks stopping by their booth at the Indiana State Fair. In less than 30 seconds, visitors provide feedback on two key questions along with an optional comment to add color. Here’s an example: “The guy I spoke to helped me understand stuff my CPA couldn’t. He was awesome.” @IndyStateFair