BoxScore Celebrates Two Years in Indianapolis!
BoxScore celebrates two years of business this month! Headquartered in Indianapolis, Indiana, BoxScore is a SaaS feedback tool used by businesses and nonprofits to receive quick and automated feedback from their customers. With its beginnings based at the Speak Easy, BoxScore is led by co-founders Patrick Burke and Bill Burke.
“Saving even one good customer often pays for the full BoxScore subscription. What’s more, BoxScore users can easily reduce customer turnover by 10%,” said Patrick Burke, Co-Founder and CEO.
Born out of the mutual frustration felt by co-founders, Patrick Burke and his dad, Bill, BoxScore is the 911 call that facilitates an immediate resolution and prevents a permanent stain on social media or online review sites.
The initial inspiration for BoxScore came from a conversation, where Patrick and Bill were commiserating on the ineffectiveness of both employee performance feedback (too little, too late) and customer feedback (tedious with low response rate). At the time, Patrick was leading strategic marketing for a division of a major utility company. Bill had spent a career in HR consulting for major corporations and was leading a non-profit organization. They decided there had to be a better way and the BoxScore concept came to life that very day.
BoxScore was able to secure funding from partner, Oasis Systems, a provider of technology and professional services whose run rate revenues exceed $500 million, and the dream came alive. Today, BoxScore users include Cannon IV, a leader in the managed print services industry, and Goodwill Industries.
“According to Bloomberg, 80% of startups don’t make it 18 months. We’re alive and well and loving the opportunity to help our clients be the best they can be through real-time feedback,” concluded Bill Burke, Co-Founder & COO.